Current Job Openings

School Based Health Center Navigator
The School Based Health Center (SBHC) Navigator Level I is the primary receptionist and key person who assists students in making appointments to obtain health care at the SBHC. The SBHC Navigator’s responsibilities include; patient registration, education about health center services, appointment scheduling, and data entry. The SBHC Navigator Level I provides medical interpretation for the clinicians during medical visits in the School Health Center. The SBHC Navigator Level I will ensure effective and efficient flow of patients, accuracy of computer schedules, accuracy and completeness of assessment forms, and accurate data entry.  Two to four years college/post high school training or relevant work experience required. Associates degree and/or Certificate in Medical Office Administration or Medical Interpreter Training preferred.  Two to four years working in a healthcare environment preferred. Demonstrated skill with electronic medical records required.  Clerical proficiency required. Demonstrated organizational, teamwork, communication, critical thinking and customer service skills required.  Ability to adhere to scheduling/billing deadlines, and to work independently with minimal supervision required.  Bilingual in English and another language appropriate to the health center’s patient population required.  Current BLS/CPR certification required.

Bilingual Medical Assistant – Walk-In/Urgent Care Services
Bilingual: English/Spanish 
Requires evening and Saturday work
Under the supervision of the Registered Nurse, the Bilingual Medical Assistant provides direct clinical service to patients by performing basic patient care tasks.  The Medical Assistant is responsible for providing medical interpretation during medical visits.  High School diploma or GED required.  Position requires formal training program as Medical Assistant.  Phlebotomy certification preferred. Previous experience in a medical setting; preferred experience in ambulatory care or primary care setting.  Demonstrated computer skills and work with an electronic medical records system (EMR); Next Gen preferred.  Must be bilingual in English and one of the languages supporting the current health center patient population.  Must have adequate reading/writing skills, including medical terminology, in both languages. Completion of Medical Interpreter Program, Patient Navigator Program, or Associates Degree as a Medical Assistant and two years of experience as an M/A required for Level II.

Peer Navigators 
-Per diem position:  10 hours per week to focus on Transgender Population Health outreach and case management for HIV services
-Per diem position:  10 hours per week to focus on MSM, IDU Population Health for HIV services
The Peer Navigator will assist in outreach efforts in the prevention and screening program for HIV Services.  Participation in community events that will address the needs of the specific population is a key aspect of this position.  The peer will The Community Health Worker/Patient Navigator will support the Integrated Behavioral Health Providers and medical providers with patient triage, community referrals, and overall care management services.  The Community Health Worker will provide patient education and advocacy to assist patients with accessing services of FHCW and as appropriate, with external services.  The CHW will support the care team with patient follow-up and address barriers to care. High school diploma or GED required; Bachelor’s degree in a related discipline preferred.  Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion.  Minimum of two years relevant work or college-level internship experience required.  Data entry skills and proficiency with MS Office including Excel and Outlook.  Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners.  Must have demonstrated organizational skills and the ability to work independently.  Must be bilingual in English and another language appropriate to the health center’s patient population; with English/Spanish preferred.  Local travel required for home visits to patients.

Community Health Worker/Patient Navigator
-Population Health - Substance Abuse/OBAT services outreach and support
The Community Health Worker/Patient Navigator will support the Integrated Behavioral Health Providers and medical providers with patient triage, community referrals, and overall care management services.  The Community Health Worker will provide patient education and advocacy to assist patients with accessing services of FHCW and as appropriate, with external services.  The CHW will support the care team with patient follow-up and address barriers to care. High school diploma or GED required; Bachelor’s degree in a related discipline preferred.  Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion.  Minimum of two years relevant work or college-level internship experience required.  Data entry skills and proficiency with MS Office including Excel and Outlook.  Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners.  Must have demonstrated organizational skills and the ability to work independently.  Must be bilingual in English and another language appropriate to the health center’s patient population; with English/Spanish preferred.  Local travel required for home visits to patients.

Bilingual Medical Assistant, Level I – Substance Abuse
Under the supervision of an RN/LPN, the Bilingual Medical Assistant, Level I provides direct clinical service to patients by performing basic patient care tasks and is responsible for providing medical interpretation for FHCW health professionals during medical visits; works with the nursing team and providers to schedule and follow-up on patient visits.  Position also requires data entry to support grant funded programs.  High School diploma or GED required.  Must be graduate of an accredited Medical Assistant program.  Previous experience in primary care or other health care setting preferred.  Requires demonstrated proficiency with EMR system, NextGen preferred.
BLS required.  Must be bilingual in English and one of the languages of the current patient population.  Must have adequate reading/writing skills, including medical terminology, in both languages.  

Registered or Certified Pharmacy Technician 
Bilingual: English/Spanish or English/Arabic
Requires evening and Saturday work
Greet pharmacy patients, answer pharmacy telephone, collect accurate patient information, and perform cashier functions.  While working under the Pharmacist’s direction, assure accurate medication dispensing to patients. The Pharmacy Technician assists the pharmacist with providing safe and appropriate pharmacy services to FHCW patients in accordance with policies and procedures and MA professional standards. The Pharmacy Technician assists with the preparation and packaging. The Technician is an important part of the Pharmacy Team and plays a significant role in the coordination of patient services. Must have completed an accredited Pharmacy Technician program.  High School diploma or GED required.  Good communication skills, flexibility, and ability to work as part of a busy team required.  Preferred candidate will have one – three years of experience as a pharmacy technician.   Must currently hold Certification in MA as a Registered Pharmacy Technician.  Preferred candidates will be Certified Pharmacy Technicians.

Pharmacy Cashier 
Bilingual: English/Spanish or English/Arabic 
Requires evening and Saturday work
Greet pharmacy patients, answer pharmacy telephone, collect accurate patient information, and perform cashier functions.  The Pharmacy Cashier assists the pharmacist with providing safe and appropriate services to FHCW patients in accordance with policies and procedures and MA professional standards.  The Cashier is an important part of the Pharmacy Team and plays a significant role in the coordination of patient services.  High School diploma or GED required.  Good communication skills, flexibility, and ability to work as part of a busy team required.  A preferred candidate must be able to work in a face-paced environment and have the ability to pay close attention to detail.  

Optical Assistant
Bilingual: English/Spanish
The Optical Assistant will work in the FHCW vision care clinic and the FHCW Optical Shop.  The Optical Assistant will greet patients, answer telephones, handle and respond to correspondence, maintain patient records, schedule appointments, verify insurance and collect co-payment or deductibles.  The Optical assistant will also assist the Optician with patient flow and answering patient questions.  Provides interpretation as appropriate.  Completion of a technical training program for High School graduate or equivalent required. Preferred candidate will have completed an accredited program for optical assistants.  A minimum of three years in an office environment is required.  Demonstrated customer service skills, data entry, and general knowledge of vision services required.  Knowledge of anatomy and physiology of the eye, optical equipment, and insurances used in vision practices is strongly preferred.  Completion of Medical Interpreter program preferred.  (job description is pending final approval)

Bilingual Unit Clerk – Primary Care, Team 1 & Team 4
The Unit Clerk supports the Primary Care team by coordinating, prioritizing, and responding to the calls and in person requests from patients and internal staff.  The Unit Clerk will be responsible for the initial triage of incoming telephone calls, record accurate information from callers, and determine patients’ needs. The Unit Clerk provides the primary clerical and administrative support to the team for patient-related matters.  Certificate of completion of a Medical Office Administration program or two to four years college, post-high school training required.   Training in medical terminology preferred.
Demonstrated customer service and office organizational skills.  Minimum of two years of experience working in a medical or human service environment.  Relevant computer skills required, including work with EMR.   Knowledge of medical terminology, experience in telephone triage in a medical setting preferred. Must be bilingual in English and one of the languages to serve the patient population. Must have adequate reading/writing skills, including medical terminology, in both languages.

Medical Interpreter/Cultural Case Manager
Bilingual: English/Portuguese
The Medical Interpreter/Cultural Case Manager will be responsible for supporting the provider -patient relationship. The Medical Interpreter/Cultural Case Manager will assist patients in the primary care setting to assure effective communication and care. He/she will also be responsible for providing direct care and case management to ensure effective communication and care of service.  Minimum of two years college or Associates degree in a related field required.  Bachelor’s degree strongly preferred.  Medical Interpreter training required.  Two years relevant work or volunteer experience required.  Relevant computer skills required.  Certification as Medical Interpreter required or must earn within 6 months of date of hire. Required: Bilingual in English and another language appropriate to the health center’s patient population required. Must have adequate reading/writing skills, including medical terminology, in both languages.

Bilingual Health Benefit Advisor
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage.  The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services.  Two to four years college, post-high school training required.  BS/BA preferred.  Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred.  Familiarity with managed care plans preferred.  Position requires strong customer service and prioritization skills.  Required:  Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required.  Must have adequate reading and writing skills in both languages.  

Bilingual Medical Assistant, Primary Care
Under the supervision of an RN/LPN, the Bilingual Medical Assistant, Level I provides direct clinical service to patients by performing basic patient care tasks and is responsible for providing medical interpretation for FHCW health professionals during medical visits; completes unit clerk responsibilities as assigned.  High School diploma or GED required.  Must be graduate of an accredited Medical Assistant program.  Previous experience in primary care or other health care setting preferred.
BLS required.  Computer proficiency required.  Preferred candidate will be bilingual in English and another language based on the current patient population served at FHCW and to support the needs of the program. Must have adequate reading/writing skills, including medical terminology, in both languages.

Advocate/Health Educator
         -HIV Counseling and Testing – Population Health for MSM
The Advocate/Health Educator for the HIV program provides HIV counseling & testing, case management services to health center patients and community residents.  The Advocate/Health Educator also provides education on HIV, C&T to the staff and clients as well as the Worcester community via outreach to shelters and residential programs. The HIV advocate must be available to do community outreach during off-hours and on weekends.  Two to four years college, post-high school training or relevant work experience required.  BS/BA preferred.  Relevant work experience may be substituted for education.  At least two years of experience working in a medical or human service environment is required.  One to two years of case management preferred.  Knowledge of Worcester area community resources required.  Must have certification in phlebotomy or successful completion of training and certification within six months of placement in position. Bilingual in English and another language appropriate to the health center’s patient population required.  Position requires local travel and/or home visits.

Dental Assistant or Certified Dental Assistant
Under supervision of a dentist, the dental assistant assists the dentist in provision of dental procedures including, but not limited to, receiving and preparing the patient, charting dental records, updating medical and dental histories, assisting in maintaining dental records, sterilizing all dental instruments including hand pieces, and disinfecting of operatories according to established guidelines and after treating each patient.  The dental assistant is scheduled to be chair-side with the dentist in the practice, therefore the position requires flexible work hours according to the needs of the department.  High school diploma or GED required. Training certification as a Dental Assistant preferred.   One year relevant experience preferred.  Must hold current MA licensure to practice as a Dental Assistant. Must have current BLS certification. Certification in Radiology is required upon hire.

Patient Services Representative
The Patient Services Representative is responsible for assisting the patient in obtaining access to health care. The Patient Services Representative will check-in and check-out patients for their primary care appointments.  The Patient Services Representative makes confirmation calls, schedules patient appointments, processes schedule changes, maintains alert codes, schedules outside appointments not requiring an authorization, and updates demographic and insurance information for each visit.  The Patient Services Representative must have a high degree of professionalism and excellent customer service skills.  High School diploma or GED required.  Completion of Medical Office Administration training program or related education preferred.  Experience with medical terminology, health insurance, on-line database/insurance verification preferred.  Must have demonstrated computer skills, including data entry, navigation in a Windows environment, and with MS Outlook.  One year relevant experience required; experience in a medical/healthcare environment preferred.  Professional telephone etiquette, strong customer service skills required.  Must be bilingual in English/Spanish, or in English and another language needed to support the health center’s patient population. 

Grants Manager/Grant Writer (part-time, 20 hours)
The Grants Manager/Grant Writer will identify and obtain grant funding; manage interdisciplinary teams to develop proposals; lead grant writing; assure compliance with grant reporting requirements, and coordinate systems to track and report on grant activity.  The Grants Manager/Grant Writer will also assist with fundraising events, marketing efforts, and foundation relations, as a member of the Development Team. MPH, Masters in Business Communications, or closely related field preferred.  Bachelors with 5 years relevant experience may be substituted for Master’s requirement. Minimum of 3 years grant writing experience, project management and/or grant review experience required. 

Dentists – Worcester & Southbridge 

Staff Dentist – General Dentistry (full or part-time positions available) Worcester & Southbridge
Our patients tell us that our Dentists and the entire Dental Team are wonderfully skilled and caring! 
As a Dental Residency (AEGD) site, must be fully licensed to practice dentistry; not accepting Limited License Dentists at this time. The Staff Dentist provides direct delivery of dental care, maintains and documents dental records, assists in providing follow-up care, assists in maintaining and ordering supplies and equipment. Doctorate in General Family Dentistry from a U.S. accredited Dental School.  Two to three years of experience in community dentistry preferred. Must be fully licensed in Massachusetts to practice dentistry without limitations.  Position also requires current BLS. Qualified candidates will be considered for Faculty appointment with NYU Lutheran AEGD Program

Pediatric Dentist (full or part-time position available) Worcester & Southbridge
Our patients tell us that our Dentists and the entire Dental Team are wonderfully skilled and caring! 
Would you like to join our team to provide the community with pediatric dental services?  Are you interested in school-based prevention and restorative services?   The Pediatric Dentist must be licensed DDS or DMD in Massachusetts.  Three years of experience preferred.  Must have experience with restorative and prosthetic care to children.  Services are provided with caring support and behavioral management skills required in our “no sedation-no nitrous” environment.  Interest in developing a community-centered practice.  Opportunity to integrate care with medical team.  Qualified candidates will be considered for Faculty appointment with NYU Lutheran AEGD Program

 

Primary Care Physicians and Urgent Care Physicians - Worcester

Family Practice Physicians Family Practice Physician (no OB)
The Physician provides comprehensive and continuous primary care to a panel of patients.  Physicians are leaders in the organization and are involved in performance improvement, quality assurance, and in-service training.  Doctor of Medicine or Osteopathy degree is required.  Three year Residency in Family Practice required.  Board Eligible/Board Certified.  Current licensure by MA Board required. Current DEA/MA licenses for prescriptive authority required.  Current BLS required.


Staff Physician; Family Practice – Walk-In Center/Urgent Care Physicians
The Staff Physician provides primary care and urgent care to patients.  Patients are provided with care and follow-up not commonly part of urgent care practices.    Doctor of Medicine or Osteopathy degree is required.  Three year Residency in Family Practice required.  Board Eligible/Board Certified.  Current licensure by MA Board required. Current DEA/MA licenses for prescriptive authority required.  Current BLS required. Requires evenings, some holidays, and Saturdays on a rotating basis.

Family Practice Physicians Family Practice Physician (with OB)
The Physician provides comprehensive and continuous primary care to a panel of patients.   Family Practice with OB will provide care of patients for labor & delivery.  Teaching and Faculty Appointment are part of this role.  Doctor of Medicine or Osteopathy degree is required.  Three year Residency in Family Practice or other Primary Care Specialty such as Internal Medicine required.  Board Eligible/Board Certified.  Current licensure by MA Board required. Current DEA/MA licenses for prescriptive authority required.  Current BLS required

Advance Practice Clinicians

Family Nurse Practitioner (FNP) - Primary Care
FHCWs Nurse Practitioners are collaborative and love working in a team approach to provide care to so many patients in need.  FNP at the health center have a panel of patients, providing continuity of care.  Graduate of an ANA accredited Nurse Practitioner program.  Master’s Degree in Nursing required.  Preferred candidates will have two years of relevant experience as an FNP with demonstrated ability to work independently.  Current licensure by Massachusetts Board of Nursing.  Nationally certified as a Family Nurse Practitioner. Current DEA/Mass Controlled Substance license for prescriptive authority.  BLS required. 

Physician Assistant
The Physician Assistant provides comprehensive, cost effective health care to families which includes assessment, diagnosis, and treatment according to the standards of advanced nursing practice. Graduate of an accredited Physician Assistant training program. Minimum of two years of relevant experience as a Physician Assistant preferred with demonstrated ability to work independently. MA License, Certification by the National Commission on Certification of Physician Assistants.  Current DEA/MCSR for prescriptive authority. BLS required.