Current Job Openings

Bilingual Advocate – Southbridge

The Bilingual Advocate is the key person for outreach and support to the medical and dental teams.  The Bilingual Advocate will perform health benefit eligibility assessment, health benefit enrollment, and will register new patients for FHCW Southbridge sites.  As part of registration, will verify and document demographic information and insurance information.  This position will work closely with the medical/dental team at the site to provide compassionate care and community referrals for all patients. The Bilingual Advocate will provide outreach and general advocacy to support new and existing patients in accessing medical or dental care at the health center.  The role will work collaboratively with all other departments of the health center to ensure that wait list patients are receiving the care they need.  Two to four years college, post high school training preferred.  Minimum of high school diploma/GED required with additional relevant work experience.  Bachelor’s degree strongly preferred for case management.  Two to five years closely related work experience required.  Demonstrated proficiency with data entry and MS Office.  Must have proven ability to work independently and to conduct patient intakes and assessments.  Experience with collaboration and case management preferred.  Candidate must be bilingual in English and another language appropriate to the health center’s patient population.  Certified Medical Interpreter or Medical Office certification preferred.  Mass Health Connector Navigator certification required.

Bilingual Health Benefits Advisor
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage.  The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services.  Two to four years college, post-high school training required.  BS/BA preferred.  Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred.  Familiarity with managed care plans preferred.  Position requires strong customer service and prioritization skills.  Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required.  Must have adequate reading and writing skills in both languages.

Recovery Coach (2 positions available)
The Recovery Coach works with individuals who have Substance Use Disorders and supports the patient by removing barriers to care.  The Recovery Coach is an integral part of the Office Based Addiction Treatment (OBAT) Team.  The Recovery Coach provides community outreach and peer recovery support to sustain recovery.  The Recovery Coach assists the team to promote and coordinate care in a positive, supportive manner.  The Recovery Coach promotes patient recovery from addiction using patient navigator skills to connect patients with recovery support services.  High School Diploma or GED required.  Associates Degree in Human Services or related field preferred.   Completion of Patient Navigator or Medical Interpreter program preferred.  Must have lived experience with substance use disorder.  Two years of experience in a healthcare or substance abuse program support preferred.  Knowledge of community resources.  Understanding of recovery and ability to work independently and as part of a team.  Must have demonstrated computer proficiency with MS Office, Word and Excel.  Certification as Certified Addiction Recovery Coach (CARC) required, or able to obtain within six (6) months from date of hire.

Behavioral Health Clinician – Integrated Care
The Behavioral Health Clinician for Integrated Care will perform a variety of duties as a member of the Patient Centered Medical Home, Primary Care Team.  Work will include consultations, brief assessments, brief interventions, care coordination, and individual, family, and group behavioral health interventions with children, adolescents, and adults. The Clinician will work directly with medical providers and the care team to collaboratively address patients’ care and to support optimal medical and behavioral health.  The counselor will engage in and support patient access, high quality care, and overall productivity of the Team.  Master’s degree in social work, mental health counseling, psychology, or a closely related field, required.  Two to four years direct patient care and managed care experience preferred; public sector experience may be applicable.  This experience may be in an internship.  Demonstrated knowledge of collaboration needed to achieve common objectives of medical/behavioral healthcare preferred.  Public sector experience may be applicable.  Candidate must be eligible for and actively working towards obtaining an LICSW or LMHC, or other similar credentials.

Bilingual Licensed Independent Clinical Social Worker (LICSW) (2 positions open)
Must be Bilingual: English/Spanish

The LICSW will provide clinical assessments & counseling to FHCW clients.   The LICSW will work collaboratively with other clinicians to continually assess the needs and expectations of clients.  The LICSW will identify and address client needs and expectations.  The LICSW will engage in, and support, service levels of the team.   The LICSW will also work with primary care medical providers to collaboratively address client/patient care and to support optimal medical and behavioral health.   Master’s degree in social work, psychology, or counseling required.  Two or more years of post-graduate clinical experience working with individuals, children, and families required.  Candidate must possess current LICSW.

Dental Assistant or Certified Dental Assistant
Under supervision of a dentist, the dental assistant assists the dentist in provision of dental procedures including, but not limited to, receiving and preparing the patient, charting dental records, updating medical and dental histories, assisting in maintaining dental records, sterilizing all dental instruments including hand pieces, and disinfecting of operatories according to established guidelines and after treating each patient.  The dental assistant is scheduled to be chair-side with the dentist in the practice, therefore the position requires flexible work hours according to the needs of the department.  High school diploma or GED required. Training certification as a Dental Assistant preferred.   One year relevant experience preferred.  Must hold current MA licensure to practice as a Dental Assistant. Must have current BLS certification. Certification in Radiology is required upon hire.

RN Clinical Care Manager for Chronic Disease Management for High Risk Patients
The Nurse Case Manager provides direct and indirect nursing care in a family practice setting including: triage, health maintenance teaching, and administration of vaccines/medication.  The RN Clinical Care Manager will provide support to medical providers in the management of chronic disease.  As a member of the Care Management Team, the RN Care Manager will collaborate and communicate with other nursing professionals, medical assistants, and medical providers to ensure high quality patient care and improvement of clinical outcomes and compliance for patients being served.  The position requires completion an accredited RN program; BSN strongly preferred.  Preferred candidate will have two years of experience in nursing role in an ambulatory care setting; primary care and or case management of chronic health conditions preferred.  Demonstrated knowledge and skill in chronic care management preferred.   Must have current MA licensure for RN.  BLS required.

Director of Clinical Services - Primary Care
The Clinical Director, Primary Care Services is responsible for the leadership of both the daily operations and the implementation of strategic plans of the clinical organization of the health center at large.  The Director provides supervision to teams and individuals to ensure optimal, high quality patient care that is consistent with mission of FHCW.  The Director is a key member of management, ensuring quality of care and compliance with health center standards.  The Director will participate in strategic planning, budgeting, staffing, and the development and implementation of ACO related measures, grant-funded programs, and lead practice transformation. The Director promotes professional development by leading the design and implementation of staff training, development, and in-service programs.  Graduate of accredited school of nursing and BSN required; MS preferred.  Minimum of five years of clinical experience and three years progressive managerial experience is required.  Preferred experience within a primary healthcare, ambulatory care setting.  Licensed as an RN by the MA Board of Registration. BLS required.

Breastfeeding Peer Counselor – WIC- Per Diem
The Breastfeeding Peer Counselor provides support and guidance to breastfeeding WIC participants on the value and techniques of breastfeeding.  The Peer Counselor assists with solving simple breastfeeding problems and encourages participant to overcome obstacles.  The Peer Counselor teaches group sessions about breastfeeding and refers participants to the Nutritionist or Breastfeeding Coordinator for complex issues.  The Peer Counselor will also assist with special breastfeeding events and with outreach events, as assigned.  High School diploma or GED required.  Current or recent breastfeeding experience required.  Experience as a peer advocate, peer advisor, or peer counselor preferred.  Must be bilingual in English and a language of the current participant population; Spanish/English preferred.   Position may require local travel and works per diem.

Nutritionist - WIC
The WIC Nutritionist performs anthropometrics measurements, provides nutrition assessment, and WIC certification.  The Nutritionist provides nutrition counseling and education to WIC clients.  The Nutritionist assists in developing educational materials, presents food demonstrations, assists in training other WIC staff, and participates in quality assurance.  The Nutritionist may be responsible for special assignment such as immunization or breastfeeding coordination.  Bachelor of Science degree in Nutrition required.  1-3 years of relevant experience in clinical, community or public health nutrition required. RD and Massachusetts LD/N preferred. Computer skills required.

Grants Manager/Grant Writer
The Grants Manager/Grant Writer will identify and obtain grant funding; manage interdisciplinary teams to develop proposals; lead grant writing; assure compliance with grant reporting requirements, and coordinate systems to track and report on grant activity.  The Grants Manager/Grant Writer will also assist with fundraising events, marketing efforts, and foundation relations, as a member of the Development Team. MPH, Masters in Business Communications, or closely related field preferred.   Bachelors with 5 years relevant experience may be substituted for Master’s requirement. Minimum of 3 years grant writing experience, project management and/or grant review experience required. 


Staff Dentist – General Dentistry (full and part-time positions available)
Southbridge location available.
As a Dental Residency (AEGD) site, must be fully licensed to practice dentistry; not accepting Limited License Dentists at this time. 
The Staff Dentist provides direct delivery of dental care, maintains and documents dental records, assists in providing follow-up care, assists in maintaining and ordering supplies and equipment.   Doctorate in General Family Dentistry from a U.S. accredited Dental School.  Two to three years of experience in community dentistry preferred. Must be fully licensed in Massachusetts to practice dentistry without limitations.  Position also requires current BLS.
Qualified candidates will be considered for Faculty appointment with NYU Lutheran AEGD Program

Pediatric Dentist (full or part-time position available)
Will work in both Worcester and Southbridge locations.
Would you like to join our team to provide the community with pediatric dental services?  Are you interested in school-based prevention and restorative services?   The Pediatric Dentist must be licensed DDS or DMD in Massachusetts.  Three years of experience preferred.  Must have experience with restorative and prosthetic care to children.  Services are provided with caring support and behavioral management skills required in our “no sedation-no nitrous” environment.  Interest in developing a community-centered practice.  Opportunity to integrate care with medical team.  Qualified candidates will be considered for Faculty appointment with NYU Lutheran AEGD Program

Primary Care Physicians and Urgent Care Physicians - Worcester

Medical Director for Walk-In Center & Urgent Care (Physician)
The Medical Director for the Walk-In Center will oversee the daily operations of the Walk-In Center and the Bridge Clinic including the quality of patient care services.  The key duties and responsibilities include provider staffing and performance, maintaining effective relationships with and support of primary care teams and specialty care services, quality of care programs, policies and procedures, and strategic planning.  The Medical Director will provide patient care services and will supervise physicians and advanced practice clinicians working in the Walk-In Center.  The Medical Director will also ensure appropriate supervision/precepting of medical residents, medical students as assigned in the Walk-In Center.

Staff Physician; Family Practice – Walk-In Center/Urgent Care Physicians

The Staff Physician provides primary care and urgent care to patients.  Patients are provided with care and follow-up not commonly part of urgent care practices.    Doctor of Medicine or Osteopathy degree is required.  Three-year Residency in Family Practice required.  Board Eligible/Board Certified.  Current licensure by MA Board required. Current DEA/MA licenses for prescriptive authority required.  Current BLS required. Requires evenings, some holidays, and Saturdays on a rotating basis.

Family Practice Physicians Family Practice Physician (no OB)
The Physician provides comprehensive and continuous primary care to a panel of patients.  Physicians are leaders in the organization and are involved in performance improvement, quality assurance, and in-service training.  Doctor of Medicine or Osteopathy degree is required.  Three year Residency in Family Practice required.  Board Eligible/Board Certified.  Current licensure by MA Board required. Current DEA/MA licenses for prescriptive authority required.  Current BLS required.

Family Practice Physicians Family Practice Physician (with OB)
The Physician provides comprehensive and continuous primary care to a panel of patients.   Family Practice with OB will provide care of patients for labor & delivery.  Teaching and Faculty Appointment are part of this role.  Doctor of Medicine or Osteopathy degree is required.  Three-year Residency in Family Practice or other Primary Care Specialty such as Internal Medicine required.  Board Eligible/Board Certified.  Current licensure by MA Board required. Current DEA/MA licenses for prescriptive authority required.  Current BLS required